Privacy Policy
How we collect, use, and protect your information.
Last updated: February 4, 2026
1Introduction
Rentrieve ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at rentrieve.com.
Please read this privacy policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.
2Information We Collect
Personal Information: When you create an account or use our services, we may collect:
- Name and contact information (email address, phone number)
- Billing and payment information
- Rental property addresses and landlord information
- Documents you upload (lease agreements, correspondence, photos)
- Information about your deposit dispute
Automatically Collected Information:
- Device and browser information
- IP address and location data
- Usage data and analytics
- Cookies and similar tracking technologies
3How We Use Your Information
We use the information we collect to:
- Provide and improve our deposit recovery services
- Generate demand letters and legal documents
- Analyze your case using AI technology
- Process payments and manage your account
- Communicate with you about your case and our services
- Comply with legal obligations
- Detect and prevent fraud or abuse
4Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who help us operate our business (payment processors, cloud hosting, mail services)
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: When you explicitly authorize us to share information
5Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6Your Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing communications
- Data portability
To exercise these rights, contact us at [email protected].
7Cookies
We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookies through your browser settings.
8Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
9Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10Contact Us
If you have questions about this Privacy Policy, please contact us at:
Rentrieve
Email: [email protected]
Related Legal Documents